Customer Stories

Government Department Transforms IT Operations with Camwood's Comprehensive Application Services

The Challenge: Modernising and Managing a Complex Application Landscape

Background

A major Government department faced the dual challenge of migrating to Windows 11 and optimising their software asset management. With a vast and complex application estate, they needed expert support to ensure a smooth transition and establish efficient ongoing management.

Initial Objectives

"We were looking at a significant IT transformation," the Department's CIO explained. "We needed to update our application portfolio for Windows 11 and simultaneously improve our software asset management practices."

The Solution: Camwood's Beyond Applications Approach

A Phased Engagement

Camwood proposed a multi-phase approach, leveraging their Windows Migration, Application Lifecycle Management, and Managed Services offerings to provide a comprehensive solution.

Why Camwood?

"Camwood's 25 years of expertise in application services made them the ideal partner for this complex undertaking," the CIO stated. "Their ability to provide end-to-end solutions that go beyond applications was crucial for us."

Phase 1: Windows 11 Migration and Application Readiness

Comprehensive Application Audit

Camwood began with a thorough audit of the department's application landscape, utilizing their Application Lifecycle Management expertise. "Their meticulous approach in identifying our active applications was impressive," the IT Director noted.

Efficient Application Packaging

Following the audit, Camwood leveraged their Windows Migration services to re-package the identified applications for Windows 11 deployment. "The speed and accuracy of their packaging work significantly accelerated our Windows 11 migration," the IT Director added.

Phase 2: Revolutionising Software Asset Management

Strategic ALM Development

Camwood conducted a full audit of the software landscape and developed a comprehensive Application Lifecycle Management (ALM) strategy, aligning with their "Data Fit" approach to ensure clean, innovation-ready data.

Tool Selection and Implementation

"Camwood's recommendations for ALM tools were game-changing," the IT Manager explained. "These tools gave us unprecedented visibility into our software usage and licensing position."

The Results: Transition to Ongoing Application Managed Service

Proactive Portfolio Management

Building on the success of the initial projects, Camwood transitioned to providing their Managed Services offering. "This service has been invaluable in maintaining the optimisations we achieved," the CIO revealed.

Long-term Partnership

The engagement evolved into a three-year partnership. "Camwood's ongoing service ensures our application portfolio remains optimised, compliant, and aligned with our evolving needs," the IT Director explained.

Looking Ahead: Sustained IT Excellence

Continuous Improvement

Reflecting on the long-term benefits, the CIO shared, "With Camwood's managed service, we're not just maintaining our IT environment; we're continuously improving it, going beyond applications to drive innovation."

Future-Proofing IT Operations

"Camwood's proactive approach means we're always ahead of the curve in terms of application management and compliance," the CIO concluded.

Conclusion: A Transformative Partnership for Government IT

Through Camwood's comprehensive approach - from Windows Migration and Application Lifecycle Management to ongoing Managed Services - this Government department successfully modernised its application landscape, optimised its software asset management, and established a framework for continuous IT improvement. The project demonstrates the power of a strategic, long-term partnership in driving government IT excellence, truly going beyond applications to deliver transformative results.

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