UNIFIED COMMUNICATIONS MANAGED SERVICE

Our Clients

WHAT IS OUR UNIFIED COMMUNICATIONs Managed Service

Camwood has a wealth of experience in helping organisations to develop and deploy a company wide Unified Communication and Collaboration (UCC) solution. From straightforward consulting services on UCC strategy, to full blown design, deployment and management of contact centre, voice, video, file sharing, chatbots, social media and more.

Benefits of our UNIFIED COMMUNICATIONS Managed Service

There are a variety of benefits to choosing Camwood for your Unified Communications strategy

Expert
Advice

A single provider to meet all of you Unified Communications needs

ACCESS TO LEADING TECH

State of the art hardware and software from leading vendors

TAILORED SERVICE

Solutions that grow and shrink to match your business operations

PEACE
OF MIND

We deliver our services in line with agreed SLAs providing you with service assurance

What Is Included in our Microsoft 365 Managed Service?

Expert Advice

Access to our team of industry experts to align your requirements against technology solutions using our experience and expertise.

Quality Assurance

Once the design is approved, the team will implement, test and make-live the chosen solution.

Technological Choice

The core offering is based upon Microsoft Teams, with integrations into other advanced technology solutions for Contact Centres, Chatbots and Social Media

Flexible Commercials

Pricing is designed to be simple and easy to increase or reduce, based upon business needs

MICROSOFT TEAMS SOLUTION ELEMENTS

Native Integration with O365

Built on top of the Office 365 platform, this allows seamless integration with Office 365 applications suite such as accessing and editing documents within Teams, managing your calendar and more.

Instant messaging

Microsoft Teams provides private and group messaging options, enabling organisations to speed up decision making with instant messaging whilst reduce unnecessary emails.

VOICE

Make and receive phone calls within the Teams app, utilising direct routing and calling plans. Teams enables, Enterprise Cloud calling, collaborative calling, admin centre and call quality dashboard to analyse how your business is using the application.

MEETINGS

Host and schedule meetings and webinars withs up to 10,000 people, or just catch up with co-workers Teams provides a secure, high-quality audio, video and screen sharing platform.

SECURITY AND COMPLIANCE

Microsoft Teams offers industry leading compliance and security to meet regulatory, legal and organisational needs. You can expect transparency over the collection, use and distribution of your data, malware protection and encryption and support from more than 90 regulations and standards.

THIRD PARTY INTEGRATIONS

Support for third party integrations of existing or additional tools to enhance the functionality whilst enabling process automations to improve cross team collaboration and management.

WHY Choose CAMWOOD?

20 years'
experience

Managing our clients complex IT estates and delivering excellent outcomes

OUR AUTOMATed SOFTWARE SOLUTIONS

Built so our clients have access to the best software on the market

INDUSTRY-LEADING EXPERT TEAM

Supporting you through each project from beginning to end

What our customers say

Read what our clients have to say about choosing Camwood:

We recognised that as a vendor, Camwood had a real focus on applications migration. Their capabilities were an exact fit with our needs, and we were confident that the team had the skills to rapidly respond to our overall business requirements.

Camwood is partnered with Microsoft, helping clients to drive forward their adoption of Windows 10. One of the major blockers we often come face with our clients is Application Compatibility. To address this challenge, we are engaged with the Windows 10 team at Microsoft and are delivering the Microsoft Windows 10 Enterprise Compatibility Workshop. We’re helping organisations understand their compatibility challenges, explore Windows 10 servicing capabilities and Windows Analytics Upgrade Readiness (WAUR).

When the DVLA decided to introduce application virtualisation into the IT estate, Camwood provided us with specialist application compatibility services and comprehensive training for our team. An invaluable aspect was the added security we felt, knowing that if we came across any complex scenarios we had Camwood as a trusted point of escalation and expertise to back us up.

Camwood has been pivotal to our work in the Application Virtualisation area and the service we have received has been vital in its success. Through the creation of a best practise approach and set of standards, provision of resource and, on-going ad hoc advice, Camwood has kept us and the project on track.

The team from Camwood has shown an unbelievable amount of commitment to ensure the delivery of our project. Not only did they work hard to find the right resolution for Santander, but their dedication and “whatever it takes” attitude were a true credit and guaranteed we did not fail.